We want you to feel good about what you ordered. If something isn’t quite right, we’re happy to help.
You may request a return or exchange within 30 days of delivery.
To be eligible for a return, items must be unworn, unwashed, undamaged, and returned in their original condition with tags or packaging where applicable.
To start a return or exchange, please email service@thegrumpyoldman.com with your order number and the reason for your request. Our customer service team will provide the next steps and return instructions.
For standard returns, return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.
If you received a damaged, defective, or incorrect item, please contact us as soon as possible and include your order number along with clear photos of the issue. We’ll work with you to make it right.
Exchanges are subject to product and size availability. If the requested replacement is unavailable, we may offer a refund or another suitable option.
Once your return is received and inspected, approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
Original shipping charges are non-refundable unless the return is due to an error on our part.
Items marked Final Sale are not eligible for return or exchange.
Questions? Contact us anytime at service@thegrumpyoldman.com